Business Etiquette
Self-assuredness through certainty in social manners and the knowledge of when to apply specific rules and when to break them: you can learn this here.
Topics:
- First impression: Current findings from opinion polling and science
- Nonverbal messages from clothes and conduct
- Modern courtesy’s unwritten rules of conduct
- Living authentically with style and etiquette in everyday life
- Current etiquette: what is passé and what still applies?
- Giving attention and showing appreciation
- Greetings, welcomings, forms of address, titles, and introductions in different situations
- Exchanging business cards
- Rank and order of greetings, speeches, seating arrangements
- Lady and gentleman – woman and man: the rules of the etiquette game at work
- Etiquette for receiving and tending to visitors
- Representing the company at corporate functions
- Offering sympathies, congratulating, thanking: important client care
- Etiquette rules for email, letters, telephone, and smartphone
My seminars, lectures, and workshops on etiquette, good manners, and public conduct take place exclusively as custom designed trainings.